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FAQ

Delivery

- We currently only ship to Canada.

- We only send your packages during the week, so from Monday to Friday.

- Standard delivery takes 5 to 14 business days.

- For faster delivery, select Express delivery at checkout! Additional fees apply!

- Express delivery takes 1-4 business days.

Return and exchange

- We only accept returns \ exchanges 10 days after receiving the package.

- Return \ exchange costs are at your expense and will not be refunded.

- We do not accept returns \ exchanges on clearance products.

- For breakage, please contact us before sending the package.

Ecology

- We prioritize the reuse of boxes and other postal packaging products before using new products.

- We try to use every scrap of fabric! The too small scraps will be used as padding in future projects.

- We also use used (second-hand) clothing for certain projects, rather than buying new fabrics.

- We aim to buy our materials from local sources, before buying from large retailers.